Privacy Policy — ScholarDost

1. Introduction

SYSVORA SYSTEMS ("hum", "hamara", "Company") operates the website scholardost.com ("ScholarDost", "Platform"). Yeh Privacy Policy batati hai ki hum aapka personal data kaise collect, use, store aur protect karte hain.

Contact: sysvorasystems@gmail.com

2. Information We Collect

Jab aap register karte ho ya platform use karte ho, hum yeh information collect karte hain:

A. Personal Information (Registration)

Name — identification ke liye
Email address — OTP verification, communication
Phone number — contact, WhatsApp updates
WhatsApp number — scholarship alerts
Gender — scholarship eligibility matching

B. Educational Information

Education level (10th, 12th, UG, PG, PhD)
College/School name
Course name
Academic score (percentage, CGPA, CPI, GPA)

C. Eligibility Information

Family income range — scholarship income eligibility matching ke liye
Category (General, OBC, SC, ST, Minority, EWS) — scholarship category eligibility matching ke liye
State/location — state-specific scholarship matching ke liye

D. Usage Data (Automatic)

Pages viewed aur scholarships clicked
Search queries aur filter selections
IP address aur browser information
Device type aur operating system
Cookies aur analytics data

3. Purpose of Data Collection

Hum aapka data sirf in specific purposes ke liye use karte hain:

Scholarship Matching: Aapke profile se relevant scholarships dhundhna
Account Management: Registration, login, OTP verification
Deadline Alerts: Important scholarship deadlines ki notifications
Service Improvement: Platform ko better banane ke liye analytics
Communication: Updates, new scholarships, support

4. Legal Basis (DPDP Act 2023 Compliance)

Hum Digital Personal Data Protection Act, 2023 (DPDP Act) ke under aapka data process karte hain. Hamari legal basis hai:

Consent: Aap registration ke time apni marzi se data provide karte ho
Legitimate Interest: Platform ko operate aur improve karne ke liye
Aap apni consent kabhi bhi withdraw kar sakte ho apna account delete karke ya humein email karke

5. Sensitive Personal Data

Important Notice:

Category/caste information SIRF scholarship eligibility matching ke liye collect hota hai — kisi aur purpose ke liye use nahi hota
Family income data SIRF income-based scholarship eligibility check ke liye hai
Yeh sensitive data kabhi bhi third parties ko nahi becha jaata
Yeh data sirf aapke dashboard par dikhta hai aur matching algorithm mein use hota hai

6. Data Sharing

Hum aapka personal data kabhi nahi bechte. Data sirf in limited cases mein share hota hai:

Third-Party Service Providers

Google Analytics — anonymous usage tracking (pages viewed, clicks)
Google AdSense — advertising (Google ki own privacy policy apply hoti hai)
Resend — email delivery (sirf email address shared hota hai OTP/notifications ke liye)
MSG91 — SMS delivery (sirf phone number shared hota hai OTP ke liye)
Railway — backend hosting
Vercel — frontend hosting

Affiliate Partners

Jab aap "Apply Now" ya affiliate links click karte ho, aap hamari site chhod ke partner websites par jaate ho. Un sites ki apni privacy policies hain aur hum unke data practices ke zimmedar nahi hain.

Legal Requirements

Jab law enforcement ya court legally demand kare.

7. Data Security

Hum industry-standard security measures use karte hain:

Password Encryption: Passwords bcrypt se hashed store hote hain (plain text mein kabhi nahi)
HTTPS/SSL: Saara data transit mein encrypted hai
Access Controls: Database access restricted hai authorized personnel tak
JWT Tokens: Time-limited authentication tokens
Regular Backups: Daily automated database backups
Security Headers: XSS protection, CSRF protection, content security

8. Data Retention

Active accounts: Jab tak aapka account active hai tab tak data retained hai
Inactive accounts: 2+ saal se inactive accounts ka data delete kiya ja sakta hai
Deletion request: Aap kabhi bhi apna data delete kara sakte ho email karke
OTP data: OTPs automatically expire aur old OTP records periodically delete hote hain
Backups: Last 7 backups retained, older automatically deleted

9. Your Rights (DPDP Act 2023)

Aapko following rights hain:

Right to Access: Aap apna stored data dekh sakte ho (Profile page par)
Right to Correction: Aap apna data update kar sakte ho anytime
Right to Erasure: Aap account deletion request kar sakte ho
Right to Withdraw Consent: Aap consent kabhi bhi withdraw kar sakte ho
Right to Grievance Redressal: Aap complaint kar sakte ho Grievance Officer ko

In rights ko exercise karne ke liye: sysvorasystems@gmail.com par email karo. Hum 30 din ke andar respond karenge.

10. Children's Privacy

18 saal se kam umar ke users ko parental consent leni chahiye registration se pehle
Hum minors se minimum data collect karte hain — sirf scholarship matching ke liye zaroori data
Parents/guardians apne bachche ka data deletion request kar sakte hain

11. Cookies

Hum following types ki cookies use karte hain:

Essential Cookies: Login state maintain karna (authentication tokens) — zaroori hain, disable nahi ho sakte
Analytics Cookies: Google Analytics — anonymous usage data (aap browser settings se disable kar sakte ho)
Advertising Cookies: Google AdSense — personalized ads (aap Google Ad Settings se manage kar sakte ho)

Cookies disable karne ke liye apne browser ki settings mein jaao. Note: essential cookies disable karne se login kaam nahi karega.

12. Grievance Officer

Digital Personal Data Protection Act, 2023 ke Section 8(10) ke under:

Name: Mohammed Faeiz Mansuri

Designation: Grievance Officer

Email: sysvorasystems@gmail.com

Address: Vadodara, Gujarat, India

Response Time: 30 days ke andar

13. Changes to This Policy

Hum yeh Privacy Policy update kar sakte hain. Changes is page par post honge aur "Last updated" date change hogi. Material changes par hum registered users ko email se notify karenge.

14. Contact Us

Privacy se related koi bhi sawal ho: sysvorasystems@gmail.com

Ya hamara Contact page use karo.